At Glory Garden Era Nursery, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or use our services. By accessing our site and providing your information, you agree to the terms outlined in this policy.
1. Information We Collect
1.1 Personal Information
We may collect personal information such as your name, email address, phone number, and postal address when you make a purchase, sign up for our newsletter, or contact us through our website.
1.2 Non-Personal Information
We may also collect non-personal information about your visit to our website, such as your IP address, browser type, operating system, and browsing behavior. This information helps us improve our website and services.
2. How We Use Your Information
2.1 Order Processing
We use your personal information to process and fulfill your orders, manage your account, and provide customer support.
2.2 Communication
We may use your contact information to send you updates about your order, promotional offers, and other relevant information. You can opt out of receiving promotional emails at any time by following the unsubscribe instructions in the email.
2.3 Improving Our Services
Non-personal information helps us analyze website usage and improve our services. This data is used for internal purposes and is not shared with third parties.
3. Data Protection
3.1 Security Measures
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.
3.2 Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law.
4. Sharing Your Information
4.1 Third-Party Service Providers
We may share your personal information with third-party service providers who assist us in operating our website, processing payments, or delivering orders. These third parties are contractually obligated to protect your information and use it only for the purposes for which it was shared.
4.2 Legal Requirements
We may disclose your information if required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.
5. Cookies and Tracking Technologies
5.1 Cookies
Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect data about website usage. You can manage your cookie preferences through your browser settings.
5.2 Analytics
We use third-party analytics services to analyze website traffic and user behavior. These services may use cookies to collect data about your visit.
6. Your Rights
6.1 Access and Correction
You have the right to access and correct your personal information held by us. You can request to view, update, or delete your information by contacting us using the details provided below.
6.2 Opt-Out
You can opt out of receiving promotional communications from us by following the unsubscribe link in the email or by contacting us directly.
7. Children’s Privacy
7.1 Not for Children
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.
8. Changes to the Privacy Policy
8.1 Modifications
We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page, and your continued use of the website constitutes acceptance of the updated terms.
