At Glory Garden Era Nursery, we aim to provide a seamless and secure payment experience for our customers. Below are the details regarding payment methods and procedures:
1. Accepted Payment Methods
1.1 Online Payments
We accept a variety of online payment methods for your convenience, including:
- Credit/Debit Cards: Major credit and debit cards are accepted.
- Net Banking: Payments can be made through internet banking from various banks.
- Digital Wallets: We accept payments through popular digital wallets and payment gateways.
1.2 Cash on Delivery (COD)
For select locations, we offer the option to pay in cash upon delivery. Please confirm the availability of this option when placing your order.
2. Payment Security
2.1 Secure Transactions
We use advanced encryption technology to ensure that your payment information is secure. Our payment gateway complies with industry standards for security to protect your personal and financial information.
2.2 Privacy Protection
Your payment details are processed securely and are not stored by us. We adhere to strict privacy policies to safeguard your information.
3. Order Confirmation
3.1 Payment Confirmation
Once your payment is successfully processed, you will receive an order confirmation email or SMS with your order details and tracking information.
3.2 Failed Transactions
In the event of a payment failure, please check your payment details and try again. If the issue persists, contact our customer service team for assistance.
4. Refunds and Adjustments
4.1 Refunds
If you are eligible for a refund, it will be processed to the original payment method used for the purchase. Refunds are typically processed within 7-10 business days from the date of approval.
4.2 Order Adjustments
For any adjustments to your order, such as changes in quantity or product, please contact our customer service team as soon as possible. Changes may be subject to availability and additional charges.
