At Glory Garden Era Nursery, we are committed to ensuring that your plants and gardening products are delivered to you promptly and safely. Please review our shipping details below to understand our shipping process and policies.

1. Shipping Locations

1.1 Service Areas
We offer shipping services to various locations within India. If you are located outside of our standard delivery areas, please contact us to inquire about shipping options and availability.

2. Shipping Costs

2.1 Delivery Charges
Shipping costs are calculated based on the weight, size, and destination of your order. Delivery charges will be displayed during the checkout process before you finalize your purchase.

2.2 Free Shipping
We occasionally offer free shipping promotions. Please check our website or contact us for information on any current promotions or discounts.

3. Delivery Timeframes

3.1 Processing Time
Orders are typically processed within 1-2 business days.

3.2 Estimated Delivery Time

  • Local Deliveries: Usually delivered within 3-5 business days from the date of order processing.
  • National Deliveries: May take 5-7 business days depending on the location and distance from our nursery.

3.3 Delays
Delivery times may vary due to unforeseen circumstances such as weather conditions, public holidays, or logistical issues. We will inform you of any significant delays and provide updates on your order status.

4. Packaging

4.1 Secure Packaging
We take great care in packaging your plants and products to ensure they arrive in excellent condition. Plants are carefully wrapped and cushioned to prevent damage during transit.

5. Tracking Your Order

5.1 Order Tracking
Once your order has been dispatched, you will receive a tracking number via email or SMS. Use this tracking number to monitor the status of your shipment.

6. Delivery Issues

6.1 Missing or Lost Packages
If your package is missing or has not arrived within the expected timeframe, please contact us immediately. We will investigate the issue and work with the courier service to resolve it.

6.2 Damaged Deliveries
In the event that your order arrives damaged, please contact us right away with photos of the damaged items and packaging. We will arrange for a replacement or refund based on the nature of the damage.